You have questions?

I have answers.

1. Why choose Franklin Arts?

I am an artist who is just as obsessed with exceeding your expectations as I am with creating the art.  I am not a reseller or distributor and all of the work found here is a result of my own blood (attempting to jump over barbed wire fences in random fields), sweat (running to avoid the lightning overhead), and tears (okay, this hasn’t happened yet, but it just might in the future.)  You catch my drift.  Other similar sites like mine out there have limited connection to the art itself and no personal investment in finding the absolute best artwork for your space like I do.  My approach to free customizations and showing you art in your space before you buy it are two examples of many where I go the extra mile for you and your business.  Read more about my mission.

2. What kind of art is this?

Each artwork starts as a digital photograph.  My “creative pedal” can be pressed lightly or floored, or anywhere in between.  Sometimes images need little to no post-processing while others undergo heavy processing to let my imagination run wild to achieve the mood I am looking for in the image.  

3. Should I sign up to be a member?

If you want deals not available to the public and insights to the latest art, decor trends, and other goodies, then you certainly do!  And don’t worry, I DO NOT spam you nor distribute any of your information including your email.

4. Will you do custom artwork?

Definitely. And I do A LOT of it.  I’d love to help create personalized art to suite your taste and decor. Simply contact me and let me know your ideas.  Remember that you can change configuration, size, and even color to make it your own.  I feel confident that I can bring some personal flare to your intended environment.  Read more about my approach to custom artwork.

5. How much is shipping?

Shipping is FREE for those in the United States, including Hawaii and Alaska.  I also ship internationally.  Please contact me for a custom quote.

6. When will I receive my artwork?  Is COVID-19 impacting shipping?

Generally, your artwork will be at your doorstep in about 14 business days from when your order is placed.  For extremely large artworks, it could be a few days longer due to freight shipping.  COVID-19 has occasionally affected timelines, but I will make sure to keep you updated if there are any major concerns.

7. What if my artwork arrives damaged?

Shipping & packing is my highest priority. However, if a piece of artwork does arrive damaged, please notify me right away and a replacement will be sent immediately. All art is wrapped with foam sleeves and are shipped in artwork boxes for maximum protection.

8. Is your website secure?

Absolutely.  Your personal information is 100% secure. All of our pages during the checkout process are secured using SSL (Secured Sockets Layer) encryption.  My store is powered by Shopify, one of the world's largest e-commerce platforms which provides the latest technological advances in security, so your shopping experience is safe here.

9. What sizes of art do you offer?

I can customize your art to be nearly any size.  Putting it another way, I’ve never had to turn any client down thus far. Learn more about customizing art.

10. Can you turn my image into art?

I sure can!  Afterall, your photo is art.

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